I do not keep lamps on a shelf. When your order comes in, yours does not exist yet — the resin has not been mixed. Everything below is the honest timeline from the moment you order to the moment it stands on your table.
Roughly 40 days from order to doorstep. Some arrive sooner. I would rather quote you honestly and beat it than promise you a week and let you down.
Nothing. Shipping is free, worldwide, and fully tracked. No surprise fee at checkout, no minimum order. The price on the product page is the price you pay.
The moment your lamp ships you will get an email with a tracking link. Give the carrier 24 to 48 hours to scan it before the tracking page shows movement — it almost always does. Everything else about tracking is on Track My Order.
Every lamp goes out double-boxed, suspended in cushioning inside the inner box so no part of it rests against a wall. It is packed the same way I would pack one to send to my own family. Damage is rare, but resin and a glass-clear finish are unforgiving, so if you want the journey itself covered you can add Shipping Protection at checkout for $6.99.
Orders inside the United States arrive with nothing left to pay. If you are ordering from outside the US, your country may charge import duty or tax on delivery. That is set by your customs authority, not by me, and it is not included in the price.
It happens. Write to me through Contact Us as soon as you notice. While the lamp is still curing on my bench I can change the address in a minute. Once it is with the carrier, I cannot.
If tracking has been silent for more than 7 days, or the window has passed and nothing has come, tell me. I will chase the carrier myself. What happens after that — a remake or a full refund — is set out on Returns & Refunds.